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For Nortel Meridian users, communicating with crystal clarity couldn't be easier. Just connect a SoundStation2 Direct Connect for Nortel directly into a Meridian PBX digital wall jack. You don't need an analog port, analog adapter, or complicated connections to take advantage of natural two-way conversations with Polycom's breakthrough Acoustic Clarity Technology. Polycom's SoundStation2 product line has redefined the standard for business-quality voice conferencing. With industry-leading full duplex for natural, simultaneous two-way conversation, the SoundStation2 Direct Connect will exceed your expectations in medium to small conference rooms. Delivering remarkable voice quality equal to the original SoundStation Premier 500D/550D and a 50% increase in microphone sensitivity over the award-winning SoundStation, users can speak in a normal voice and be heard clearly up to ten feet away - making every call a more productive call.SoundStation2 Direct Connect provides users with advanced features, including a large backlit display that offers easily visible call information and telephone functions. Smart technology, such as Dynamic Noise Reduction (DNR), provides maximum microphone sensitivity, while reducing distracting room and background noise. And the SoundStation2 Direct Connect offers 360-degree microphone coverage with intelligent mixing - so only the microphone closest to the speaker is on for crystal clear conferencing. Plus, the SoundStation2 Direct Connect provides direct access to your Meridian PBX conferencing feature, allowing quick and easy connections of up to six locations in a single conference call without using a conference bridging service.
List Price: $999.00 Amazon Price: $678.49
VoSKY Exchange is the world s first product that brings the benefit of Skype to an office environment. Exchange seamlessly bridges your existing PBX to the Skype network, and gives you inexpensive long distance and international
Price: $1,781.18
The ADTRAN Total Access Ear and Mouth /Transmit Only Dataport (E&M/TO) is an access module that plugs into a single channel slot of a Total Access 1500 platform. It provides an interface between a platform PCM interface and a Voice Frequency (Voice Frequency) transmission facility with E&M DC signaling supervision. The unit is multifunctional and can be provisioned to operate in two-wire E&M, four-wire E&M, two-wire TO, and four-wire TO. The primary applications for the E&M/TO channel unit are for providing PBX foreign exchange at the customer premises, or tandem central office applications. The channel unit is intended only for interface with intro-building wiring, and it is not equipped with outside plane metallic interface lightning and power cross protection. The E&M/TO card can also be deployed in a Total Access 750 or Total Access 850. The E&M/TO features a four-wire 600W or two-wire 600W + 2.15 mf VF interface with DC isolation. Provisioning is accomplished through on board switches and craft interfaces, and a network digital loop back can be performed via site manager or craft interface. A dial pulse distortion correction option is available. It is compatible with Types I, II, III, or V E&M signaling. The E&M/TO is CLASS compatible, and also meets UL, NEBS, and PUB43801 requirements. ADTRAN's new family of Carrier Class multi-service access platforms, Total Access 750/850/1500, offer unmatched versatility for narrowband ser-vice offerings in the smallest form factors available. These platforms integrate the functionality of many different carrier products into a single chassis. They feature high density, easy provisioning, flexible deployment, and low cost-per-port. Deployed in either the central office or remote terminal, the Total Access 750/850/1500 provide a fast, simple, and effective means of increasing POTS capacity, deploying special services, and deploying DSL services.
Price: $175.00
The DSX-1 Module is one of several expansion modules for the TSU multiplexer. This module should be selected when a standard DSX-1 interface is required, such as a connection to a PBX. The DSX-1 interface is provided on both RJ-45C and DB-15 physical and electrical interfaces providing DTE distances to 655 feet. The module is designed to be inserted into a slot of the TSU multiplexer. Configuration occurs from the front panel of the TSU or the optional T-Watch Management software. Framing and coding can be set independently from the Primary T1 interface of the base TSU multiplexer. This allows the interface of older PBXs running SF framing to ESF facilities. Monitoring, performance requests and testing functions are also done from the front panel or T-Watch software.
Price: $375.00
The TSU 120e is modular, full-featured T1/FT1 multiplexer designed to support a wide range of end-user applications.
List Price: $2,195.00 Amazon Price: $1,672.99 Used Price: $1,864.70
The DSX-1 Module is one of several expansion modules for the TSU multiplexer. This module should be selected when a standard DSX-1 interface is required, such as a connection to a PBX. The DSX-1 interface is provided on both RJ-45C and DB-15 physical and electrical interfaces providing DTE distances to 200 m. The module is designed to be inserted into a slot of the TSU multiplexer. Configuration occurs from the front panel of the TSU or the optional T-Watch Management software. Framing and coding can be set independently from the Primary T1 interface of the base TSU multiplexer. This allows the interface of older PBXs running SF framing to ESF facilities. Monitoring, performance requests and testing functions are also done from the front panel or T-Watch software.
List Price: $375.00 Amazon Price: $286.99 Used Price: $319.13
Avaya designs and delivers networks for the world's largest communications service providers. Backed by Bell Labs research and development, Avaya relies on its strengths in mobility, optical, data and voice networking technologies as well as software and services to develop next-generation networks. The company's systems, services and software are designed to help customers quickly deploy and better manage their networks and create new, revenue-generating services that help businesses and consumers.
It's everyone's "must have." This is a reference book for the entire project team who works on the deployment of an IP Telephony solution.
Take advantage of best practices. Includes more than 200 best practices, lessons learned, and tips for getting you through your IP Telephony deployment successfully.
Minimize risk and learn from the mistakes of others. Read the list of the top 10 things that can go wrong during an IP Telephony deployment.
Ask the right questions. Get the project team thinking and collaborating together with Stephanie's "Checklist of Questions to Ask the Project Team."
Use proven planning tools. Work from sample checklists, templates, project plans, and workflow documents to guide your planning process.
Keep the Steps to Success on the minds of your project team. Use the enclosed poster, which illustrates every major step associated with an IP Telephony deployment.
There is no better path to the successful implementation of a new technology than to follow in the experienced footsteps of an organization that has already been there. The Road to IP Telephony tells you how Cisco Systems successfully moved its own organization to a converged, enterprise-wide network. You will learn the implementation and operational processes, what worked, what didn't work, and how to develop your own successful methodology. After presenting this topic to hundreds of Cisco customers, including Fortune 500 companies, Stephanie Carhee consistently encountered the same question, "If I decide to move to IP Telephony, where do I begin and what can I do to ensure that I do it right the first time?" Although the needs of every enterprise are different, some things are universal; planning, communication, teamwork, and understanding your user's requirements are as important as technical expertise. The Road to IP Telephony shares with you everything you need to know about managing your deployment. It starts with where to begin, including what needs to be addressed before you even begin the planning process, to building your project team. Key best practices are also offered to help you set the project's pace and schedule, get your users on board, identify a migration strategy, develop a services and support strategy, and work toward the final PBX decommission.
"Cisco IT wants to share its implementation experience with Cisco customers and partners to aide in the deployment practices of new Cisco technologies. While conducting our own company-wide cutover, we learned a great deal about what to do and what not to do. This book shares our experiences."-Brad Boston, Senior Vice President and Chief Information Officer, Cisco Systems, Inc.
This volume is in the Network Business Series offered by Cisco Press. Books in this series provide IT executives, decision makers, and networking professionals with pertinent information on today's most important technologies and business strategies.
List Price: $39.95 Amazon Price: $24.33 Used Price: $8.85 Customer Review: This is a must read for anyone migrating from TDM to IPT.
The Road to IP Telephony is a project manager's guide for a successful migration from TDM to IP Telephony. It's a must read for anyone involved with or interested in the project side of migrating from a traditional TDM environment to IP Telephony. This book will take you step by step through the project process and, I believe if followed, will ensure a successful implementation and migration to IP Telephony. Even if you are not on the project management side, reading this book will help you see the big picture and understand how the process will affect you. This book does not require an understanding of the technical issues involved, although the book does outline technical issues that need to be addressed during the migration.
One of the big industry buzz word is "Voice over IP". Companies that truly understand the benefits of leveraging their IP infrastructure will make the business decision to migrate from their traditional TDM infrastructure to IP Telephony. The Road to IP Telephony helps you understand the keys to a successful migration from TDM environment to IP Telephony.
I have come away from reading this book with three major keys for a successful migration. Below I have identified those keys:
The first keys to a successful migration are to have executive management fully behind the business decision and lead the company's transition to IP Telephony. This would include appointing a project manager over the migration that is not influenced by individual company departments. Technical departments such as Telecom and Network should provide the technical skills and support for the project but not the direction.
The second key to a successful migration is the successful migration of the Telecom and Network groups. Traditionally the Telecom and Network groups have been managed separately. Each group has its own characteristics that make merging the two groups difficult. The technology and operating process in the telecom environment is very static, while the technology and operating processes in the networking environment are constantly changing. It is crucial for not only management, but also both the telecom and network departments to understand the continued need for the skills that both departments bring to the table.
The third key to a successful migration is communication. It is critical that the company as a whole understands and has expectations set before beginning the transition. Migrating from a TDM environment to IP Telephony is NOT about simply replacing hardware. In order to be successful a paradigm shift will need to take place within the company. IP Telephony will allow your company to leverage its existing IP infrastructure adding features and services that will increase productivity and enhance the way you do business with your customers.
The Road to IP Telephony is a perfect example of how Cisco Systems successfully implemented their own IP Telephony solution into their own working environment. The author Stephanie Carhee, project manager over Cisco Systems migration from TDM to IP Telephony, does a superb job of identifying every aspect required for this project. Today, Cisco Systems does not have a single TDM switch in their enterprise. They rely solely on IP Telephony for all of their Voice needs. I believe Cisco's success was a direct result of the project management process outlined in this book.
In my personal experience, the past two companies that I have worked for made valiant attempts to migrate from TDM to IP Telephony but were unsuccessful. I believe the reason they were unsuccessful was not addressing the above keys to success. Ultimately this cost both companies a significant amount of money and left a very negative impression of IP Telephony. The current company I work for has also begun the paradigm shift towards IP Telephony. After reading this book I have reevaluated our current approach towards IP Telephony and believe we are closer to ensuring a successful migration from TDM to IP Telephony.
Although The Road to IP Telephony was written around a Cisco implementation it can and should be used by anyone wanting to guide their company into a successful migration to IP Telephony. It is a step by step project manager's guide for a successful migration from TDM to IP Telephony. I would highly recommend this book and this author to anyone involved with or considering a migration to IP Telephony.
List Price: $59.95 Amazon Price: $42.62 Used Price: $29.97 Customer Review: Thorough, not complete.
After only 29 pages I found myself constantly asking "what is that, and when did the author define it?". Additionally, there are enough oddly worded sentences that I am unable to follow what is being said. Perhaps I am not the intended audience for the book, but since Sulkin did not include a forward, I can't tell. I am trying to use this as an initial guide to PBX, and find it lacking enought that I am now looking for another book.
Customer Review: Senior Manager, Industry Analyst Relations
Today it is very hard to find an individual who can take off, fly, and land the IP, IP PBX, and PBX plane. Most so called Telephony experts can only do one, two at best.
Public telephone networks are unrestricted dialing telephone networks that are available for public use to interconnect communications devices. This book describes the fundamentals of analog and digital telephone technology and communication and how the different types of analog and digital audio signals are described along with how their forms (PCM coding) differ in various parts of the world. You will learn about plain old telephone service (POTS) analog lines and integrated services digital network (ISDN) lines. The efficient GR-303 digital loop carrier (DLC) system is described along with how remote digital terminal (RDT) can allow a single communication line to provide telephone service for many businesses and homes. You will also learn how passive optical networks (PONs) are being used to deliver high capacity fiber optic communication to the premises (FTTP) communication lines direct to customers locations. The different types of switching systems are explained from circuit switched crossbar and time slot interchange (TSI) switches to packet voice and soft switches. You will learn how switches are interconnected with each other to form a global public telephone system. Multi-channel trunked lines are described including digital signaling (DS) lines, synchronous optical lines, and multi-channel optical (WDM) lines. You will learn how customers may lease lines or portions of communication lines for their own specific purposes. This book describes how telephone systems are controlled using signaling control messages, call processing, and SCP databases. You will learn about the different types of in-band tone signaling and of band common channel signaling system 7 (SS7). Also covered is how the public switched telephone network (PSTN) is beginning to use advanced intelligent network (AIN) to provide for advanced telephone service features. Explained are the key types of telephone voice, data, video and Centrex services. You will learn how customer care systems are transitioning from labor-intensive customer service representatives (CSRs) to services that are setup by customer self provisioning. Covered are the different types of digital subscriber line (DSL) including ADSL, ADSL2, HDSL, SDSL, and VDSL and how they connect the customer through digital subscriber line access modules (DSLAMs). You will learn that some DSL systems allow for the sharing of voice (analog) and digital (data) signals on the same line and how DSL data transmission capacity continues to increase to over 18 Mbps. You will discover why and how telephone system operators are converting their networks from circuit switched networks to packet voice systems. Find out how packet voice systems can offer the same or better quality of service (QoS) as traditional legacy systems.
List Price: $14.99 Amazon Price: $11.69 Used Price: $10.01 Customer Review: Limited Data, poorly edited
I was expecting some basic information on Private Telephone systems, nothing detailed. I didn't get that, and the book is so poorly written and edited that many references to figures are incomplete, inconsistent, and in some cases wrong. It is clear that this was excerpted from another text, and the editing provides for numerous grammer and punctuation mistakes, making a difficult read even worse.
Keep the terminology consistent in the book and reference all aspects of the pictures used, and it might provide a good overview for someone interested in the basic constructs of Private Telephony. But this book doesn't accomplish the task.
Customer Review: Introduction to the alphabet soup
This book gives quite what the title promises: an introduction into the alphabet soup of the world of telephony. Unfortunately, it does not really go beyond explaining what all those abbreviations mean. It remains a quite dry list of topics without background or discussion of the various systems. It has some nice diagrams, though.
This book explains how telecommunications systems and services work and the markets associated with them. Telecommunications technology and services are continually changing. Descriptions and easy to understand diagrams of typical systems and their interconnections are provided for local exchange company (LEC), inter-exchange company (IXC), private telephone exchanges (PBX), computer networks (LANs), data networks (e.g. Internet), billing and customer care systems (BCC). The book starts with a basic introduction to telecom communication. It covers the different types of telecom industries, who controls and regulates them, and provides a basic definition of each of the major telecom technologies. A broad overview of the telecom voice, data, and multimedia applications is provided. You will discover the fundamentals of telecom transmission and switching technologies and their terminology. The basics of public telephone systems are provided along with the structure and operation of local exchange carrier (LEC) systems. Described are the different types of analog loop, digital loop, switches, multi-channel communication lines and signaling control systems. The different types of private telephone systems and their evolution are covered. Included is the basic operation, attributes and services for key telephone systems (KTS), central exchange (CENTREX) systems, private branch exchange (PBX) and computer telephony integration (CTI). You will learn how these systems are converting from fixed proprietary systems to flexible industry standard systems. This book covers how digital subscriber lines (DSL) are important to telephone operators, what services it can offer, and the installation options. You will discover the different types of DSL including HDSL, ADSL, SDSL, VDSL, and the new ADSL2+ systems. The different types of wireless systems are explained including cellular and personal communication services (PCS), broadcast radio and television, paging, wireless data, land mobile radio (LMR), aircraft telephones, satellite, wireless PBX, residential cordless, wireless local area networks (WLAN), short range data (piconets,) wireless cable, wireless broadband (WiMax), wireless local loops (WLL), and 1st, 2nd, 2.5, and third generation wireless (3G). IP Telephony services and systems are described and explained. You will learn about IP private branch exchange (IP PBX) and IP Centrex managed IP telephone services and will discover how Internet telephone service providers (ITSPs) can provide high-quality telephone services over unmanaged broadband communication systems. You will discover how the high data transmission bandwidth available from broadband connections (such as DSL service) is being used to provide digital television service to customers (IPTV). Find out how the use of an IP television set top box (IP STB) will allow customers to select from thousands of television channels available through their telephone line and watch them on their standard television. Telecom billing provides the fundamentals for telecom billing and customer care (BCC) systems. The topics that are explained include: types of services, standard billing processes, real time billing, multilingual support, multiple currencies, inter-carrier settlements, event sources and tracking, mediation devices, call detail records (CDRs), call processing, cycle billing, clearinghouse, invoicing, management reporting, processing payments. Some of the most important topics featured are: . Telecom Applications and Services . Basic Communication Technology . Public Telephone Networks (PSTN) . KTS, PBX, and CTI Private Telephone Systems . Data Communication Networks . IP Telephony Overview . IPTV Systems and Services . Wireless Systems . Telecom Billing
List Price: $39.99 Amazon Price: $26.39 Used Price: $26.39
This reference book defines the latest acronyms and terms and assists with the explanation of terms by using many diagrams and pictures. It is a great reference tool that allows people to effectively communicate with other people involved in the telecommunications industry. The convergence of technologies and systems means more competitors and new industry terms. As a result, communicating with others has become an alphabet soup of acronyms and technical terms. Telecom Dictionary solves this challenge by providing definitions of the latest technical terms and acronyms along with self-explanatory diagrams. This reference includes: . Over 12,000 of the latest PSTN, PBX, Datacom, Broadband, IP Telephony and IPTV industry definitions . Contains 6,000+ of the latest industry terms and acronyms . Has 500+ diagrams and photos to help explain complex definitions . Includes a directory of associations involved with communications systems. To ensure this dictionary contains the latest terms and definitions, 12 experts were used from different sectors of the Telecommunications industry to add and edit definitions. Many of the definitions were created using our technical books that have been edited by hundreds of industry reviewers. Diagrams and pictures in the dictionary assist the understanding of technical terms by providing functional and operational views.
List Price: $39.99 Amazon Price: $26.39 Used Price: $26.12
This is a NAVAL POSTGRADUATE SCHOOL MONTEREY CA report procured by the Pentagon and made available for public release. It has been reproduced in the best form available to the Pentagon. It is not spiral-bound, but rather assembled with Velobinding in a soft, white linen cover. The Storming Media report number is A936973. The abstract provided by the Pentagon follows: With the installation of a new Private Branch Exchange (PBX), a telephone switch system, the Naval Postgraduate School is looking for the most effective method of sourcing the management, operations, and maintenance functions of the switch system. This thesis examines other organizations that operate a PBX in a campus-like environment. Using the data from these organizations, this thesis creates a decision framework for the NPS PBX sourcing decision using the Analytic Hierarchy Process (AHP). Separate but linked hierarchies are created for the Management, Operations, and Maintenance functions. The Functional criteria in the AHP include Level of Responsiveness, System Updates, Level of Control, Personnel Expertise, and Cost Factors. These hierarchies can be used to make a sourcing decision that reflect the priorities and thresholds of acceptable service set by the decision-maker at NPS. Cost data was not available for other organizations, so lull development of the AHP was not possible. Based on the available information, this thesis recommends that NPS should source its PBX management, maintenance and operations initially through a mix of in-house and contractor functions, track costs and other service expectations, and make a second sourcing decision at a later date.
This digital document is an article from Computer Protocols, published by Worldwide Videotex on April 1, 2005. The length of the article is 1021 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
Citation Details Title: ASPECT REPORTS SUCCESSFUL OPEN SOURCE IP-PBX TESTING OF UNIPHI. Publication:Computer Protocols (Newsletter) Date: April 1, 2005 Publisher: Worldwide Videotex Volume: 18 Issue: 4 Page: NA
Distributed by Thomson Gale
List Price: $5.95 Amazon Price: $5.95
The acquisition of Nimcat demonstrates some real "out of the box" thinking on the part of Avaya, though differences in product architecture promise to make the acquired technology tricky to integrate into Avaya's current SMB product lines.
List Price: $249.00 Amazon Price: $249.00