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Selected Telecom White Papers

This selection will change frequently so check back often for more telecom white papers.

l Jazz Job Listings
12/31/1969 06:59 PM
Taking a SIP: What Executives Should Know about IP Transformation in the Contact Center
This white paper is intended for executives who are seeking to understand why SIP is a must-have technology for the contact center today. Published by: Genesys
12/31/1969 06:59 PM
IT Briefing: Integrating Microsoft Unified Communications with Current Phone Systems
This document discusses how a company can integrate Microsoft's Unified Communication (UC) services with their existing telephony system. Published by: Dell, Inc.
12/31/1969 06:59 PM
E-Guide - IP Enables Service Creation
IP technologies, including Web 2.0 and the emerging interactivity of the Web, can be combined with service provider APIs and hosted features to create new revenues and new partnerships for network operators. Published by: Alcatel-Lucent
09/25/2008 09:00 AM
TechTarget Networking Media Virtual Seminar: Unified Communications Done Right
Sign up for our virtual seminar now to hear from unbiased UC experts on how to get the ball rolling! Published by: SearchUnifiedCommunications.com
09/25/2008 12:15 PM
KEYNOTE: Successful UC integration: Picking the path to adoption
In this webcast, expert Blair Pleasant will discuss four UC deployment models that will help companies realize UC's value proposition -- whether they're looking to do small pilot program or deeply integrate UC into business processes across the board. Published by: SearchUnifiedCommunications.com
09/25/2008 02:15 PM
Video conferencing and collaboration: Capitalizing on the opportunity
In this videocast, expert Melanie Turek explains further why video conferencing is enjoying a surge of popularity, how telepresence is affecting the market, and what other communications applications can be integrated into a video conferencing system. Published by: SearchUnifiedCommunications.com
09/25/2008 03:00 PM
Enterprise telephony: IP PBX vs. UC software
In this video interview, Burton Group Senior Consultant Ken Agress will examine how UC software is challenging the traditional IP-PBX and how telephony fits in the market evolution of unified communications. Published by: SearchUnifiedCommunications.com
12/31/1969 06:59 PM
Finding and Fixing VoIP Call Quality Issues
This white paper examines the various factors that can lead to poor VoIP call quality and how a network administrator can use WildPackets® OmniPeek™ Enterprise to pinpoint issues and keep the VoIP network running smoothly and efficiently. Published by: WildPackets, Inc.
12/31/1969 06:59 PM
How to Ensure Fiber Cabling Performance for Server Consolidation
This on-demand webcast discusses server consolidation, as well as how to ensure the fiber cabling and infrastructure can support these initiatives. Published by: Fluke Networks
12/31/1969 06:59 PM
Ten Tips to Stay Competitive
Here are 10 tips for using network technology to help your business work more efficiently, cut costs, improve customer satisfaction, and stay ahead of the competition. Published by: Cisco Systems, Inc.
08/23/2007 01:00 PM
Getting Mobile - Who's Smartphone is it anyway?
This webcast analyzes the pros and cons of the two different ownership models as they relate to security, compliance and cost. Published by: BlackBerry
12/31/1969 06:59 PM
TEM for IP Readiness
AnchorPoint TEM solutions provide a business process foundation for companies to systematically prioritize, address and assess their telecom spend - and apply the technologies and services that will yield the highest ROI. Published by: AnchorPoint
12/31/1969 06:59 PM
Telecom Expense Management Solutions
AnchorPoint offers a fully integrated applications software suite and set of outsourced services providing enterprises the ability to comprehensively manage their current and planned communications environments. Published by: AnchorPoint
12/31/1969 06:59 PM
Telecom Expense Management: A Valuable Solution for an Economic Slowdown
The approach describes above ensures that TEM solutions start strong, are developed in alignment with specific customer needs, and are implemented in accordance with business priorities. Published by: AnchorPoint
12/31/1969 06:59 PM
The Diverse and Exploding Digital Universe
This white paper is an update of IDC's inaugural forecast of the digital universe published in March 2007. Published by: EMC Corporation
12/31/1969 06:59 PM
e-Book: Chapter 6 - Ten Hidden E-Discovery Hazards
This paper explains Ten hidden e-discovery hazards reviewing everything from databases and storage to instant messages and smartphones which can help ward off e-discovery surprises. Published by: Symantec Corporation
12/31/1969 06:59 PM
Creating the Future Service Delivery Environment Mode of Operations' Blueprint
Service providers are combining conversational services with presence and digital television so an end user can see which friends are watching a particular TV show and subsequently chat with them and other viewers all on the TV screen. Published by: Alcatel-Lucent
12/31/1969 06:59 PM
Sharpen Your Competitive Edge with Field Service Applications for BlackBerry
With BlackBerry wireless technology and the development of ATSG's wireless workflow applications, we have simplified collecting and managing information to save you money. Published by: BlackBerry
08/22/2008 09:00 AM
Best Practices for an Email Archiving Deployment Plan
Greg Forest explains how to initiate testing the functionality of your archiving solution in a lab, the pilot testing phase, enterprise deployment phase and best practices for employee communication throughout the entire deployment process. Published by: Sunbelt Software
12/31/1969 06:59 PM
Presentation Transcript: RADVISION: The Core of Video Enabled Unified Communications
This white paper talks about video conferencing in today's communication environment, and gives an overview of RADVISION's solutions that will help to improve your company's productivity and save money. Published by: RADVISION
12/31/1969 06:59 PM
Is Your Network Ready? - Meeting the Challenges of Today's New Communications Environment
Building on the solid foundation of advanced, comprehensive network design, the service provider will mitigate the inherent risks associated with transformation, bring new services to market and enhance customer experience. Published by: Alcatel-Lucent
12/31/1969 06:59 PM
Mobility Trends in Financial Services
In an executive interview, Avaya's Humphrey D. Chen discusses the role of mobility solutions as catalysts for worker productivity and customer satisfaction in the Financial Services industry. Published by: Avaya Inc.
12/31/1969 06:59 PM
Managed Customer Correspondence for Financial Services
Aite Group surveyed people who were either within five years of retiring or within five years of having been retired. Read this survey to learn their preferences of technology requirements for meeting on-demand document management capabilities. Published by: EMC Corporation
12/31/1969 06:59 PM
From Cold to Hot: Lead Nurturing Programs That Generate Sales
This white paper explains the importance of lead nurturing–in the lead management process. It discusses best practices for nurturing leads in today's competitive business environment, and offers advice for implementing a lead-nurturing program. Published by: Vtrenz, Inc
12/31/1969 06:59 PM
E-Guide - Fundamentals of Application Performance Management
Read this Expert E-Guide–a series of Expert Tips from Search Networking.com–and discover how to keep your application traffic moving smoothly and efficiently across your network, while introducing new applications seamlessly into the mix. Published by: Shunra Software
12/31/1969 06:59 PM
Telecom Providers look to managed services to differentiate from the competition
Telecom providers need to embrace higher-margin value-added services and guarantee network service quality to distinguish themselves from the competition and position themselves for growth. Published by: Alcatel-Lucent
07/18/2008 09:00 AM
Enhance your phone system and Simplify IT with Dell and Microsoft Unified Communications
In this webcast learn about the identity and presence factors of Microsoft Unified Communications and how these factors control the future of communications and how to track them. Published by: Dell, Inc.
12/31/1969 06:59 PM
Network Management and Applications Performance Services
This whitepaper examines how telecom providers can exploit the growing desire for managed services by delivering the right network management and application performance services. Published by: Alcatel-Lucent
12/31/1969 06:59 PM
Meet the Experts in Unified Communications
Hear from an impressive panel of presenters - featuring industry analysts, customers, and business partners - as they discuss how UC and integrating telephony solutions can positively impact your organization. Published by: IBM
12/31/1969 06:59 PM
Managing and Monitoring a Primary Wireless Network
Intel IT designed a highly automated approach to managing an enterprise primary wireless LAN, with a focus on service level management and monitoring. This white paper has the details. Published by: Intel Corporation
12/31/1969 06:59 PM
A Practical Guide to VoIP for Small Businesses
VoIP is a new communications technology that brings with it several new capabilities that really change the meaning of the term telephone call. This guide will give you a better understanding of VoIP so you can see what it can do for your business. Published by: Avaya Inc.
12/31/1969 06:59 PM
RADVISION - The Core of Video Enabled Unified Communications
With today's global market changing to where outsourcing, tele-working, global customers and suppliers and green initiatives are becoming common place, companies need to look for a new way to communicate. Published by: RADVISION
12/31/1969 06:59 PM
PODCAST: RADVISION - The Core of Video Enabled Unified Communications
With today's global market changing to where outsourcing, tele-working, global customers and suppliers and green initiatives are becoming common place, companies need to look for a new way to communicate. Published by: RADVISION
12/31/1969 06:59 PM
The Need for IPTV End to End Solution Integration - Learned the Hard Way
E2E SI define as a "golden thread" that elegantly ties together all deployment lifecycle phases, weaving project work packages and workflows together for maximum efficiency and making IPTV deployments and enhancements predictable. Published by: Alcatel-Lucent
12/31/1969 06:59 PM
E-Guide: Top Data Center Trends and Technologies in 2008 - Data Center Consolidation, Green IT and More
This E-Guide highlights Gartner's new data center disruptive technologies of 2008, market trend and successful data center consolidation case studies to guide through the long and costly consolidation process. Published by: Mazu Networks
12/31/1969 06:59 PM
How to Approach IPTV Solution Integration - A Framework on Lessons Learned
This paper describes how to perform IPTV solution integration, blending end-to-end IPTV component technical knowledge with a strong business-focused approach to create closely integrated work packages. Published by: Alcatel-Lucent
12/31/1969 06:59 PM
Analyst Paper: Preparing for Convergence: Network and IT Come Together
This white paper discusses the convergence of IT and networking in the telecommunications industry. Published by: Alcatel-Lucent
12/31/1969 06:59 PM
Network Management Planning Guide
This E-Guide explains the changes in traditional network management and how Web 2.0, SOA, IMS and other application-heavy delivery platforms are changing the management requirements. Published by: Blue Coat
12/31/1969 06:59 PM
Strategies for Supporting Next-generation Networks: Proactive, Predictive & Preventive
This white paper dimensions the two-stage evolution from today's prevalent product level support model to network-level support and ultimately to service-level support. Published by: Alcatel-Lucent
12/31/1969 06:59 PM
Leveraging Hosted Applications Solutions to Enhance Customer Value
This paper defines the capabilities of hosted application solution providers, explores the value proposition for service providers and describes the characteristics that service providers should look for applications and hosted application solution. Published by: Alcatel-Lucent
12/31/1969 06:59 PM
Improving Business Performance through Unified Communications
A well-managed communications infrastructure means your business reaches its goals AND stays ahead of the competition. In this Quest white paper, learn to improve business performance with a successful unified communications implementation. Read it today. Published by: Quest Software
12/31/1969 06:59 PM
Realizing Faster Return through Unified Communications Agility
Increased virtualization is driving the need for organizations to invest in tools to enable distributed workers to effectively communicate and collaborate. Unified Communications can increase revenue and employee productivity while reducing costs. Published by: Dialcom
12/31/1969 06:59 PM
Using UML and SDL for Next Generation Networking (NGN)
UML and SDL are the design languages for third generation systems. This whitepaper discusses using an integrated UML and SDL approach, and using a design example that utilizes Telelogic solutions for Model Driven Development (MDD). Published by: Telelogic, An IBM Company
12/31/1969 06:59 PM
Tableau and Intelligent Capital Allocation for Wireless Telecom Infrastructure
In this case study learn how FiberTower Corporation used Tableau's "visual analysis" to find and implement an application that simplified the analysis of optimal capital investments. Published by: Tableau Software
12/31/1969 06:59 PM
Optimize Multi-vendor Voice and Data Networks for Service Quality, Responsiveness, and Cost of Delivery
Learn how CA Network and Voice Management solution improves the quality of service, reduces the impact of service disruptions and controls OPEX and CAPEX through better use of resources. Published by: CA
12/31/1969 06:59 PM
California Institute for Telecommunications and Information Technology (Calit2) Uses Kognitio WX2 for CAMERA Project
In this case study Calit2 and Cyberinfrastructure for Advanced Marine Microbial Ecology Research and Analysis (CAMERA) develop a cost-effective, high-performance environment where researchers have unlimited access to the existing genomics data. Published by: Kognitio
12/31/1969 06:59 PM
Securing the New Network Architecture: Security Best Practices for Distributed, Dynamic Networks
The distributed and dynamic nature of modern networks, combined with targeted threats against applications and data, is changing the focus of network security. This SearchNetworking.com E-Guide explains it. Published by: Insight and HP
12/31/1969 06:59 PM
Optimized Metro Aggregation Network for Triple Play Services
Learn how the convergence of voice, video and data ("Triple Play") together with relaxed regulatory control have forced service providers to shift towards a combined offering of voice, video, and data service improving their position in the market Published by: ECI Telecom
12/31/1969 06:59 PM
Backhaul Migration towards 3G and Beyond
This document outlines ECI's approach for fiber and microwave backhauling infrastructure. Their proposed solution offers optimal migration with uninterrupted service and the high-grade Quality of Service (QoS) expected from legacy networks. Published by: ECI Telecom
12/31/1969 06:59 PM
CA E-Guide: VoIP Management Tool Kit
View this expert E-Guide and learn about the tools and strategies needed to guarantee a complete management solution for VoIP systems. Published by: CA
12/31/1969 06:59 PM
Wireless LANs Standards: Where Are We Now?
Not all standards are created equal. Some are technically elegant but achieve little market adoption. Others are broadly deployed. Published by: Burton Group
12/31/1969 06:59 PM
Video Telephony: Completing the Picture of Unified Communications Effectiveness
Unified communications (UC) is a term that has been heralded in the telephony and network markets as the IT architecture that will streamline business processes and break down the distinct silos of communications within the enterprise. Published by: TANDBERG
12/31/1969 06:59 PM
The ECHO™ - Cisco Connection: ECHO™, and How It Interacts with Cisco's CallManager
Read this white paper and learn how ECHO's direct digital integration with Cisco's VoIP network enables the pooling of voice VLAN ports through SPAN or RSPAN. Published by: Teleformix
12/31/1969 06:59 PM
The ECHO™ - Avaya Connection: ECHO™, and How It Interacts with Avaya's Telephony Solutions
Read this paper to learn how Teleformix's ECHO™ digital recording solution integrates seamlessly with Avaya's telephony systems, providing your company with a crucial customer service tool - quality assurance recording. Published by: Teleformix
12/31/1969 06:59 PM
Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch
Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this. Published by: Teleformix
12/31/1969 06:59 PM
z Cisco Small Business 100 Series Secure Broadband Routers
The Cisco® Small Business Series of secure broadband routers addresses the needs of small businesses, providing affordable, easy-to-use, and secure broadband access for data-only applications. Published by: Cisco Systems, Inc.
12/31/1969 06:59 PM
z CISCO PIX 515E SECURITY APPLIANCE
The Cisco® PIX® 515E Security Appliance delivers a wealth of advanced security and networking services for small-to-medium business and enterprise networks, in a modular, purpose-built appliance. Published by: Cisco Systems, Inc.
12/31/1969 06:59 PM
Fast and Cost-Effective Unified Communications for Your Business
The Cisco Unified Wireless Network is the industry's only unified wired and wireless solution to cost-effectively address the wireless LAN (WLAN) security, deployment, management, and control issues facing enterprises. Learn more in this brochure. Published by: Cisco Systems, Inc.
12/31/1969 06:59 PM
The Top Five Myths of IP Communications
This white paper addresses the top concerns of IT professionals who resist the deployment of pervasive, enterprise-wide wireless networks. It identifies these reservations based on the experience of Cisco Systems and Intel. Published by: Cisco Systems, Inc.
12/31/1969 06:59 PM
Survive and Thrive in the Untrusted Zone
In this podcast, learn where your wireless security is most vulnerable and discover how you can establish control. Published by: Cisco Systems, Inc.
12/31/1969 06:59 PM
z Cisco Catalyst 2950 Series Switches with Enhanced Image SW
Cisco® Catalyst® 2950 Series switches are fixed-configuration models that provide wire-speed Fast Ethernet and Gigabit Ethernet connectivity for small and medium-sized networks. Published by: Cisco Systems, Inc.
12/31/1969 06:59 PM
z Cisco PIX 506E Security Appliance
The Cisco® PIX® 506E Security Appliance delivers enterprise-class security for remote office, branch office, and small-to-medium business (SMB) networks, in a highperformance, easy-to-deploy purpose-bu... Published by: Cisco Systems, Inc.
12/31/1969 06:59 PM
BPMN and Business Process Management: An Introduction to the New Business Process Modeling Standard
This whitepaper introduces the new Business Process Modeling Notation standard. How BPMN is used to model business processes and Web services, and other new industry standards are also explained. Published by: Telelogic, An IBM Company
12/31/1969 06:59 PM
AC Vs. DC Power Distribution for Data Centers
In this paper, the characteristics, features, and limitation of AC and DC distribution are explained. Published by: APC
12/31/1969 06:59 PM
E-Guide Leverage your network with WAN optimization
In this Expert Lesson, learn about the benefits of WAN optimization. It will explore, how it works, which applications are the best fit, and how to integrate it with security and network management. Published by: Blue Coat
12/31/1969 06:59 PM
The Call for More Progressive Self-Service
This white paper reviews five best practices that make flexible Online Billing meet and exceed customer expectations. E2 suite offers a proven online account management solution that makes it easy to incorporate these practices into your business. Published by: Pitney Bowes Group 1 Software
12/31/1969 06:59 PM
Optimizing Processes in Medicaid Communications Management
State Medicaid agencies are required to continually improve their services. A number of State and Federal initiatives have been launched to lower costs and improve services. Communications Management is an integral part of this important effort. Published by: Pitney Bowes Group 1 Software
12/31/1969 06:59 PM
Managing Application Performance by Understanding Applications
This paper describe how IT organizations can use WAN emulation tools to improve the performance of applications, plan for change and improve the relationship between the application groups and the network group. Published by: Shunra Software
12/31/1969 06:59 PM
Planning for the Unforeseen: Insuring Communications for All Contingencies
Considering disaster preparedness, this paper explores a range of unforseen situations, highlight lessons learned, and defines communications strategies that can prepare us for meeting the needs of unforeseen events. Published by: Avaya Inc.
12/31/1969 06:59 PM
Solving the E911 Enterprise Location Challenge
Advances in technology are undermining the ability to identify the location of a caller dialing 911. This whitepaper looks at the technical issues, the regulatory environment, and the steps that Avaya is taking to address the E911 challenge. Published by: Avaya Inc.
12/31/1969 06:59 PM
Addressing the Threats and Opportunities Presented During the Current Economic Downturn
This paper will explore the implications of the emerging economic slowdown for IT and telecom managers and lay out strategies for proactively managing through the downturn. Published by: Avaya Inc.
12/31/1969 06:59 PM
Avaya Unified Communications Can Reduce Cell Phone Expenses
By converging real-time, near-real-time, and non-real-time business communication applications, Avaya Intelligent Communications can dramatically reduce cell phone expenses, taking Unified Communications to the next level. Published by: Avaya Inc.
12/31/1969 06:59 PM
How Should an Enterprise Move towards Unified Communications?
Avaya moves customers toward Unified Communications to support complex and flexible work environments. The consultative process begins with a business assessment to understand the communication patterns, and to see where business processes slow down. Published by: Avaya Inc.
12/31/1969 06:59 PM
Accelerating Emergency Response for Compliant and Efficient Incident Management
This white paper demonstrates how to improve incident response management in line with the emerging FEMA guidance and post-Katrina regulations. Published by: Avaya Inc.
12/31/1969 06:59 PM
The Call for More Progressive Self–Service: How Flexible Online Billing Experiences Help Meet Rising Expectations in the Communications Sector
This white paper reviews the five best practices that help global communications business meet and exceed customer expectations at every step of the way--including the critical online billing experience. Published by: Pitney Bowes Group 1 Software
12/31/1969 06:59 PM
Shenzhen Telecom
Pitney Bowes Group 1 Software customer communication management (CCM) solutions allow Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction. Published by: Pitney Bowes Group 1 Software
12/31/1969 06:59 PM
Risk Data Suite for Communications Providers and Electric Utilities
The Risk Data Suite enables communications and utility providers to make better informed network management decisions to minimize service interruptions and plan for contingencies in the event of a disaster. Published by: MapInfo Corporation
12/31/1969 06:59 PM
Moving beyond the Map--and across the Enterprise: The Latest Location Intelligence Solution Capabilities to Meet the Expanding Needs of Today's Communication Providers and Utilities
This paper is to discover the many ways in which MapInfo Professional® solution, with its version 9.5 release, provides unique value and timesaving convenience. Published by: MapInfo Corporation
12/31/1969 06:59 PM
E-Book The 21st Century Telecom Network
This book explains the issues facing service providers when delivering quality services that can be consistently provisioned and managed, both today and tomorrow. Published by: SearchTelecom.com
12/31/1969 06:59 PM
Simplifying Deployment, Security and Management of DNS/DHCP Services: IPControl™ Sapphire DNS/DHCP Appliances
This white paper will offer approaches to streamlining efforts to keep IP networks up and running for critical DHCP and DNS services, then discuss the IPControl Sapphire appliances, which achieve the next level in protecting DNS and DHCP services. Published by: BT INS
12/31/1969 06:59 PM
Lost Connections
This article discusses about the software from mobile-VPN providers whose aim is to make the connections stronger, or to keep the programs running even if the connection is temporarily severed. Published by: NetMotion Wireless
12/31/1969 06:59 PM
Orange County Sheriff's Department Increases Mobile User Productivity
Mobility XE solved the numerous challenges that OCSD faced in their wireless deployment and provided a secure VPN tunnel for all data transmitted across the wireless networks. Published by: NetMotion Wireless
12/31/1969 06:59 PM
Network Infrastructure Services: Overview
Accenture helps clients leverage next generation networks to achieve high performance. It has the experience, assets, wisdom and proven offerings to mitigate the risks associated with their roll out. Published by: Accenture
12/31/1969 06:59 PM
Podcast: Intelligent Branch Office Communication Strategies
Craig Wilson, Principle Business Communications consultant and Bruce Mazza, Director of Avaya Intelligent Branch Solutions join Nick Lippis to discuss strategies that create value within branch offices through intelligent communication solutions. Published by: Avaya Inc.
12/31/1969 06:59 PM
Market Snapshot™: Automated Testing of Networks and Connected Devices
The survey highlights the benefits of automated testing for networks and connected devices for testing organizations tasked with delivering quality products and features in an accelerated and competitive timeframe. Published by: The Fanfare Group, Inc.
12/31/1969 06:59 PM
Overcoming Today's VoIP Security Challenges
Check out this expert E-Guide and discover how to address emerging security threats to VoIP and virtualization. Published by: Sipera Systems
12/31/1969 06:59 PM
Understanding the Impact of Change for Multiprotocol Label Switching Networks
Many organizations are migrating to IP-based networking including Multiprotocol Label Switching to improve overall application performance through any-to-any connectivity and service prioritization. Published by: Fluke Networks
12/31/1969 06:59 PM
Unified communications: A practical approach
This expert podcast answers the top 5 questions regarding unified communications. Published by: Avaya Inc.
12/31/1969 06:59 PM
SCOPIA® Desktop
SCOPIA Desktop's built- in firewall traversal ensures call connectivity regardless of your partner's firewall configuration. Published by: RADVISION
12/31/1969 06:59 PM
Future Services and Business Models
IMS introduces a services ecosystem that gives advanced session control across all types of communication enabling operators to offer subscribers higher value of multimedia service. Published by: Comarch
12/31/1969 06:59 PM
Triple-play: New Standard for CATV and ISPs
Triple-Play changes the way the customers perceive their communication service providers. Published by: Comarch
12/31/1969 06:59 PM
E-Guide: Unified Communications: A Practical Approach
In this exclusive E-Guide, Gary Audin provides expert in-depth tips for making a smooth transition to unified communications. Published by: Avaya Inc.
12/31/1969 06:59 PM
UMTS - A Leading 3G Standard
UMTS or is a leading 3G technology which is now being deployed all over the world, evolved from GSM - a 2G technology and from GPRS - a 2.5G technology. Published by: Comarch
12/31/1969 06:59 PM
Billing System Perspective: Convergence in Telecommunication
Comarch Billing System for Convergent Services uses modern multi-layered architecture and solves problems in many business layers of users and their terminals, access networks, services logic, convergent billing and sales channels. Published by: Comarch
12/31/1969 06:59 PM
IT Briefing: Making the Most of OSS and Service Provider CRM
This whitepaper address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS). Learn more about CRM in the paper. Published by: Pitney Bowes Group 1 Software
12/31/1969 06:59 PM
Presentation Transcript: Is Your Infrastructure Ready for Unified Communications?
This paper highlights research from IDC Senior Research Analyst Nora Freedman and advice on what needs to happen before you start the UC journey. It takes a closer look at what's involved in making sure your infrastructure meets the basic requirements Published by: Hewlett-Packard Company
12/31/1969 06:59 PM
Developing an Effective Corporate Mobile Policy
By now, most organizations are clear on the advantages and benefits of wireless data solutions in the enterprise. However, It is no longer enough to rely on ad hoc policies regarding wireless computing. Published by: BlackBerry
12/31/1969 06:59 PM
Converged Solutions Whitepaper (Frost & Sullivan/Stratecast)
Convergence is happening and IP is quickly becoming the default network protocol. Effective convergence providers, as described in this paper, have designed their convergence solutions to meet the business objectives of their customers. Published by: Sprint
12/31/1969 06:59 PM
IP Voice Connect Fact Sheet
Use a single IP connection to enable voice and Internet for quality and reliable service with a suite of advanced phone features that will make your employees more productive with cost predictability for the small to medium-sized business. Published by: Sprint
12/31/1969 06:59 PM
Network and Voice Management Software
At least 60% of all network problems can be directly traced to implementing changes. In this white paper learn about strategy and solutions while implementing new technologies while maintaining live 24/7 operation. Published by: CA
12/31/1969 06:59 PM
Going Serverless at the Branch Office: Using WAN Optimization to Solve the Server Consolidation Challenge
The Expand Accelerator is a standards-based, tightly integrated, multi-service platform that delivers a complete application acceleration solution. Published by: Expand Networks
12/31/1969 06:59 PM
Spontania: Anywhere, Anytime Unified
This special report, commissioned by Dialcom, presents the critical architectural elements of a Unified Communications and Collaboration capability with recommended actions for enterprise IT. Published by: Dialcom
12/31/1969 06:59 PM
Interview with CEO Brian NeSmith: Blue Coat's WAN Optimization Strategy
Blue Coat's CEO, Brian NeSmith spoke with Tech Target at Interop 2008 about the Packeteer acquisition, life at Blue Coat and the future of WAN optimization. Published by: Blue Coat
12/31/1969 06:59 PM
Magic Quadrant for Managed and