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How to Implement a Wireless Phone Policy

Do you have a wireless policy for your company? If not, chances are you could be spending more than you should.

Wireless service has experienced tremendous growth over the past few years. It is not uncommon to see people with a pager and a cellular phone hanging from a belt clip.

Business owners need not pay for wireless services just because employees request them however. Establishing a company wide wireless policy is a must for business owners that want to gain control of telecom costs.

How? By making decisions based on which, if any, wireless services are truly needed by an employee to enhance their job performance and efficiency. Here is the simple process for establishing a wireless policy for your employees:

 

 

STEP # 1: Determine the Wireless Needs of All Employees

Before supplying all of your employees with all the latest wireless gadgets, first ask these questions:

1) Which job functions could benefit from the use of wireless phones or pagers? Examples: Sales, management, maintenance, etc.

2) Do any job functions require the use of wireless phones and/or pagers, such as emergency personnel, on-call staff, etc?

3) For any of these jobs, could 2-way pagers and/or wireless e-mail be used to communicate more efficiently than wireless phones?

Once you've determined which jobs would be more effectively performed using wireless services, then you'll know which employees need to be provided wireless services. Then it's time to implement a wireless "policy" to help keep costs as low as possible and to curtail possible abuse.

STEP # 2: Develop a Written Wireless Policy For Your Employees

1) Make a list of all employees that use wireless services, the equipment used, plans, etc.

2) Establish the amount of personal use (if any) that is acceptable and let employees know that usage will be monitored regularly.

3) Determine features and plans required for each employee based on job functions. Change and update plans where necessary.

4) Identify who will monitor and review all bills on a regular basis.

5) Establish a procedure for returning equipment and settling final bills when employees leave the company. Developing a company wireless policy could save hundreds or thousands of dollars per year in unnecessary costs. If you don't already have a policy, establish one now and you'll quickly being seeing wireless cost savings.



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