As
of mid-November of 2003, wireless users can switch carriers
without giving up their phone number. Wireless Number
Portability has enabled millions of people to leave their
current carrier and bring their phone number along to
their new one. Now you can even transfer your land line
number to a cell phone.
Here are 6 important tips to follow if you are thinking
about switching carriers:
TIP #1
The Federal Communications Commission advises
consumers not to terminate their service before contacting
the carrier to which they want to switch. Those who cancel
service before making the switch will lose their phone
numbers.
TIP #2
When contacting the new carrier, consumers should have
their phone number, billing address, account number and
latest bill. Only the person whose name is on the account
can authorize the change.
TIP #3
Plan on the transfers to take about four days to transfer
from a land line company. For wireless-to-wireless transfers,
the FCC says the goal is to transfer a single number within
2 1/2 hours after the new carrier calls the old provider.
TIP #4
You should be aware that carriers can charge you for switching
your number, though a new carrier could agree to pay the
transfer fee the way long distance companies often pay
the cost of changing service as a way to entice customers.
TIP #5
Always check to see if there are early termination charges
for leaving your existing carrier. Customers who have
contracts with their current cell providers will probably
have to pay early termination fees, which can reach as
high as $200, if switching before the contract expires.
TIP #6
While wireless customers can keep their numbers, they
may not get to keep their phones. Most will have to buy
a new cell phone when changing providers because each
company uses different software and billing platforms
and technology.
or simply...
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