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Telecom Auditing and Cost-Reduction Services...

TelCon Associates has been reducing telecommunications costs for thousands of clients throughout North America for over 35 years.

Unlike bill auditors or “cost management” firms, TelCon Cost-Reduction consulting analyzes all voice/data services (local, long-distance, maintenance agreements, equipment contracts, paging, cellular, frame-relay, VPN, Internet,wireless, etc.), and performs on-site surveys. We then conduct user interviews to understand our clients' telecom concerns and help determine usage patterns.

WE NEVER JUST REVIEW BILLS FOR ERRORS...

If we did, clients would lose valuable savings opportunities that can be achieved through cost reduction techniques that have little or no effect on the end user. Because of the thoroughness of the analyses, TelCon typically reduces a client's annual telecom/IT budget 10-20%, sometimes more. View success stories here.
Our 6 Step Process to Telecom Cost-Reduction...


u Make the decision to stop procrastinating on your cost-reduction plans.

TelCon Associates' 35 years of experience can help you gain control and reduce spending in your telecom/IT departments - at no risk. The first step is to make the decision that you are serious about reducing costs within your telecom department.

TelCon Associates typically is able to reduce telecom expenses by 10-15% of an annual telecom budget on voice and data services that are audited.

Once you have made the decision to partner with Telcon Associates, we begin step 2.

 


 

u Collect two months of recent telecom bills, contracts and other information relevant to the job.

 Immediately after receiving these documents, TelCon Associates will send Letters of Authorization to providers, and obtain internal Customer Service Records. This information is vital to the consulting and auditing process.

This information will allow us to:

  • Remove crams/slams, stop fraud, and curtail abuse through a line-by-line bill review.
  • Evaluate pertinent tariffs to verify pricing.
  • Identify most cost-effective local service classes or wireless plans.
  • Ensure contract rate compliance, and conduct new negotiations if required.
  • Correct over billings and file claims for credits, tax exemptions, and usage re-rates.
  • Verify the accuracy and receipt of all credits and refunds.

 
u Provide contact information for key personnel at each of your locations.

Our consultants will immediately begin the process of surveying telecom usage patterns and inventories through interviews and surveys.

Our in-depth user/location surveys take time and effort. Most telecom consulting firms will not go to this length to save your money. We feel this step is imperative in the process. It enables us to:

  • Verify that services and features being billed are actually being used.
  • Gather user information to compile a company profile, which helps determine inefficient uses of services and more cost-effective practices.
  • Create a complete inventory in an electronic database that identifies all line numbers and their uses on each account.

 
u Provide quick decisions (within 45 days) for all cost-reduction recommendations.

Our recommendations will save you money, but it is your decision to accept any recommendations we make.

Cost-saving measures and recommendations our consultants make will provide you with:

  • A baseline for optimal telecom service price and efficiencies
  • The complete "big picture" of all your services so you can eliminate unnecessary items.
  • Opportunities to identify the need for changes .
  • Justification for the development of new company policies regarding voice/data services.
  • Accurate listing of phone numbers to "add to" or "delete from" a service provider's database.

 



u Relax! Now go about your own business while TelCon Consultants implement approved recommendations with the carriers.

Spending hours and hours on hold with telecom carriers is the last thing you want your employees doing.

While TelCon does the work, you will:

  • Save enormous time and trouble on the telephone with service representatives.
  • Be at ease knowing that all orders will be completed correctly, with appropriate documentation.
  • Know that the billing records will be verified to ensure that changes made are invoiced correctly on future bills.

 



u Consider continuous saving by outsourcing bill management and telemanagement to TelCon Associates.

Typically, our auditing clients realize a 10-15% drop in telecom expenses over the 12 months following the audit. In many cases, we are able to reduce clients' telecom savings much more. View example case studies here in a variety of industries.

After auditing is complete, our telemanagement services and bill management services are cost-effective ways to reap ongoing savings. Many of our clients have chosen to outsource time-consuming telecom tasks to TelCon Associates following a thorough audit.

Learn more about telecom bill management and telemanagement services.

Contact us today for to get all your questions answered and to schedule a no obligation conference call with one of our top consultants.
Solutions: Contact TelCon Associates


Over 90% of the companies we have worked with in the last 35 years were overpaying for telecom services. Why pay more for telecom services than you have to?

Contact us today to learn more and how TelCon Associates
cost-reduction and auditing services can help your company.


Copyright © 2008 TelCon Associates